Privacy Policy Background

Privacy Policy

How we collect, use, and protect your personal information

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal identification information (name, email, phone number)
  • Billing and payment information
  • Service usage data
  • Network performance metrics
  • Customer support interactions

2. How We Use Your Information

Your information helps us:

  • Provide and maintain our services
  • Process payments and billing
  • Communicate about service updates
  • Improve network performance
  • Respond to support requests
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers and contractors
  • Payment processors
  • Legal authorities when required
  • Business partners with your consent

4. Data Security

We implement various security measures to protect your information:

  • Encryption of sensitive data
  • Secure network infrastructure
  • Access controls and authentication
  • Regular security audits

5. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Review and update privacy preferences

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience
  • Maintain security features

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

8. Changes to Privacy Policy

We may update this policy periodically. We will notify you of significant changes through:

  • Email notifications
  • Website announcements
  • Account notifications

9. Data Retention

We retain your information for as long as:

  • Your account is active
  • Required by law
  • Necessary for business purposes

10. Contact Information

For privacy-related questions or concerns, contact us at:

Last updated: March 8, 2025